The Center Director manages and oversees one of our community health centers’ day-to-day operations that serve to demonstrate and share a Greater LOVE to women, men, and babies facing unplanned pregnancies. The successful candidate will build and maintain a strong, cohesive team consisting of non-clinical paid staff and volunteers. The Center Director will also interact with the medical team (Medical Director, Director of Nursing, and various medical staff) to ensure an excellent client experience cultivating a productive and healthy work environment. Responsibilities and preferred qualifications include, but are not limited to:

• Ensure the center is opened and closed daily, as per established schedules.
• Provide spiritual leadership to the staff and volunteers, including coordinating daily devotion and prayer time at the beginning of the center day.
• Solid understanding of policies and procedures to ensure daily adherence within the center to serve with excellence.
• Provide oversight for client confidentiality, records, documentation, and handling of all client cases.
• Work with the Director of Nursing to ensure all center staff and volunteers complete initial and annual OSHA requirements and are in regular compliance.
• Responsible for working with CSD and other appropriate corporate staff to recruit, interview, onboard, provide continuing education, monitor/improve effectiveness, thank/celebrate paid staff and volunteers.
• Assist in Volunteer Training by presenting assigned sections and supervising on-the-job training in the center to ensure all staff and new volunteers meet the required standards and completion of training before being released to become a client advocate.
• Consult with and refer clients as needed.
• Manage daily staffing of paid/volunteer team members to ensure optimal operation of the center concerning client appointments. Some of these management duties include:
  • Monitoring and identifying staffing needs of the center, communicating needs to the supervisor, and getting appropriate approval for any necessary expansion of paid staff.
  • Regularly reviewing productivity and making staffing adjustments as necessary based on client appointment flow.
  • Conduct regular one-on-ones, staff meetings, and annual performance evaluations for the staff/volunteers. Monitoring and identifying strengths and weaknesses and providing appropriate mentoring, training, and, when necessary disciplinary actions to improve performance.
  • Monitoring and approving time cards for paid staff.
• Interact with medical team members in the center to build a collaborative team environment among non-medical and medical personnel.
• Work with appropriate medical manager on scheduling of medical team.
• Communicate with the Director of Nursing regarding medical opportunities or challenges within the center.
• Oversee mandatory reporting issues that arise with client interactions.
• Partner with appropriate corporate staff to build strong relationships within a specified radius of the center with key audiences such as financial partners, community groups, the medical community, high school and post-secondary schools, churches, pro-life parachurch organizations, etc., to build awareness and partnerships for our mission, vision, and services.
• Monitor monthly Key Performance Indicators (KPIs) of the center and provide insights into any goals variance. Provide regular input and observations from the specific center the Director oversees to corporate management, proactively identifying opportunities and challenges on the frontline of serving our clients and the community concerning our mission, vision, and goals.
• Oversight of center security and coordinating with corporate staff to ensure appropriate processes and procedures are followed.
• Oversee the office condition and arrange necessary repairs with appropriate Choices’ team members.
• Provide appropriate reporting for annual renewals of affiliations (CareNet, etc.)
• Interact regularly with CSD and other center directors to discuss opportunities and challenges and collaborate for continuous improvement for key priorities of the organization and our service to clients.
• Participate in annual strategic planning of the organization.
• Help develop Client Services budget and manage specific center budget to ensure the center operates within budget. Ensure center expenses are sent to the Finance Department for prompt payment and budget tracking.

Click here and get the application process started. We can’t wait to meet you.

The primary role of the Center Coordinator is to ensure the day-to-day operations of the front office for one of our specific community health centers runs smoothly and with excellence, while helping to provide a consistent, superior experience for clients, volunteers and staff. Responsibilities and preferred qualifications include, but are not limited to:

• Regulate the daily flow of client activity by working with other Choices’ team members (front reception area, volunteers, and medical staff).
• Reviews appointment scheduler routinely to ensure adequate staff and volunteer coverage for each day.
• Inventory and order center supplies (non-medical) and client materials.
• Oversee volunteer schedules and ensure that their hours are recorded accurately daily and compiled at the end of each month.
• Ensures that volunteer buddy-checking is completed before the end of the volunteer’s shift.
• Communicates with medical personnel (Director of Nursing Services and other affected members of the medical team) when additional medical appointments need to be added, moved or deleted from the schedule. Medical appointments are only changed/added at the discretion of the medical team.
• Assist in training new staff and volunteers.
• Individual must passionately promote and inspire life and have a sincere desire to work with abortion-vulnerable women (While we don’t perform or refer individuals to abortion clinics, our medical professionals and advocates are here to answer client questions and discuss life-giving options).
• Proficiency in using (or quickly learning) Google Business Products (Docs, Sheets, Drive, Gmail) and other daily office management tools.
• Detail-oriented and organized with ability to multitask and work in a fast-paced environment.
• High school diploma or equivalent. College coursework or associate degree is a plus.
• Bilingual Spanish/English is desirable; experience working with multicultural and diverse communities is helpful.
• Some evening hours may be required.

Click here and get the application process started. We can’t wait to meet you.

The primary role of the Center Coordinator is to ensure the day-to-day operations of the front office for one of our specific community health centers runs smoothly and with excellence, while helping to provide a consistent, superior experience for clients, volunteers and staff.

• Regulate the daily flow of client activity by working with other Choices’ team members (front reception area, volunteers, and medical staff).
• Reviews appointment scheduler routinely to ensure adequate staff and volunteer coverage for each day.
• Inventory and order center supplies (non-medical) and client materials.
• Oversee volunteer schedules and ensure that their hours are recorded accurately daily and compiled at the end of each month.
• Ensures that volunteer buddy-checking is completed before the end of the volunteer’s shift.
• Communicates with medical personnel (Director of Nursing Services and other affected members of the medical team) when additional medical appointments need to be added, moved or deleted from the schedule. Medical appointments are only changed/added at the discretion of the medical team.
• Assist in training new staff and volunteers.
• Individual must passionately promote and inspire life and have a sincere desire to work with abortion-vulnerable women (While we don’t perform or refer individuals to abortion clinics, our medical professionals and advocates are here to answer client questions and discuss life-giving options).
• Proficiency in using (or quickly learning) Google Business Products (Docs, Sheets, Drive, Gmail) and other daily office management tools.
• Detail-oriented and organized with ability to multitask and work in a fast-paced environment.
• High school diploma or equivalent. College coursework or associate degree is a plus.
• Bilingual Spanish/English is desirable; experience working with multicultural and diverse communities is helpful.
• Some evening hours may be required.

Click here and get the application process started. We can’t wait to meet you.

2021 Holiday Schedule

The following eighteen (18) paid Holidays will be observed and paid for in 2021 for full-time employees, if they are normally scheduled to work on the day the Holiday is observed. The Holiday Schedule is determined annually.

• New Year’s Day, 1/1/2021
• Good Friday, 4/2/2021
• Memorial Day, 5/31/2021
• Independence Day, 7/5/2021
• Labor Day, 9/6/2021
• Veteran’s Day, 11/11/2021
• Thanksgiving, 11/24/2021 @ 2:00 p.m. – 11/26/2021
• Christmas, 12/20/2021 – 12/31/2021 — YES, two weeks of regularly scheduled paid time-off, for all employees, to celebrate the best birthday of all!

Birthdays are a BIG Deal to Us
Speaking of birthdays, at Choices we love to celebrate life. That’s why all employees receive their birthday off with pay.

Floating Holiday
Choices also allows one day per year as a “floating holiday”.

Mission Trips, Camps, Retreats
Choices encourages its employees to participate in mission trips, camps or retreats. You may be granted a maximum of five (5) scheduled workdays (40 scheduled work hours for a full-time employee, pro-rated for 32+ hour employees). You must receive approval from your supervisor.

Start Your Work Day with POWER
Before we open to serve each day, we gather (virtually) across the Phoenix Valley for a time of prayer, Bible reading and worship. We don’t move until we plug into the true POWER source!

Delicious All-Staff Meetings
We value getting our team together for a time of laughter, sharing, education and being thankful for what God is doing. All-Staff Meetings are regularly scheduled with LUNCH provided by generous financial partners and by Choices.

Vacations and Vacation Pay
Eligible employees will begin accruing vacation time on the first day of employment. Thereafter, employees accrue vacation time every pay period. As a full-time employee you can accrue up to 80 hours of vacation per year, up to 5 years of service. After 5 years of service full-time employees will accrue 120 hours. Employees who regularly work 32-39 hours per week accrue vacation time on a prorated basis.

Earned Paid Sick Time (PST)
You will accrue 2.0 hours of PST for every 30 hours worked, up to a maximum of 80.0 hours/year. After 5+ years, you will accrue up to a maximum of 120 hours/year.

Salary
Pay periods are bi-weekly (every other Friday) .

Group Health (Medical Insurance)
You are eligible for and may enroll in group health (medical) insurance coverage. The cost of coverage for you is paid in-part by Choices (currently up to $340/month) and in-part by you through authorized pre-tax payroll deductions. If you elect coverage for eligible dependents, the cost is paid in-full by you through authorized payroll deductions.

Group Dental and Vision Insurance
Access to low-cost dental and vision insurance. The cost of coverage for you (and any eligible dependents) is paid in-full by you through authorized pre-tax payroll deductions.

Group Term Life Insurance, including AD&D
The cost of coverage for you is paid in-full by Choices.

Long-Term Disability (LTD) Insurance
The cost of coverage for you is paid in-full by Choices.

Supplemental Insurance Plans
Certain Supplemental Insurance Plans are available to Choices employees.

Group Insurances Enrollment and Payroll Deductions
You are encouraged to enroll for group insurance coverage(s) once you are formally employed by Choices. Coverage will begin on the first day of the month following sixty (60) calendar days of employment PROVIDED you enroll before the deadline.

Cafeteria (Section 125) Plan
Full and part-time benefits eligible employees can pay the cost of their and their dependents health, dental, vision, supplemental insurance premiums on a pre-tax basis (from pre-taxed dollars). Choices has set up a Section 125 Plan for this purpose. Paying for insurance costs on a pre-tax basis typically results in higher net pay (pay after taxes) than if the costs are deducted from after-tax dollars.

This summary of compensation and benefits is meant to give a general overview. Please refer to the Choices Employee Handbook for full details.

Download the PDF version.